Our production team consist of 6 workshops, which includes mould, metal, bending wood, varnish and injection molding for foam and plastic. ✔ 100% new raw materials ✔ Environmental friendly materials for foam, fabric, glue, varnish… ✔ Plywood E1, E0, F ★★★★ star available ✔ Japan JIS standard, SGS, Biffma testing and etc. ✔ Strong QC team for inspection of production process
Hongji will provide assemble instruction or video to client before loading, to make sure foreign clients can finsih the installation properly and promptly.
Providing professional instructions from floor constructing to floor mounting, selecting best screws according to the floor status to make sure the chair assembly is strong enough.
Using five layer hardened cartons, while inner protection of the goods detailed to every corner. To make sure the packages are strong enough to bear the potential damages during transportation.
AFTER SALES SERVICE
✔ 5 years warranty for main components Including damage of metal parts, wooden parts, leg, seat, back, base and etc. ✔ 3 years warranty for small components Including damage of plastic parts, fabric, writing tablet and etc.
If the quality problems are caused by any of the following reasons, Hongji will not commit the above warranty, but client can pay for the service. ▶ Not the promised products by Hongji ▶ Abnormal usage of products or artificial damage ▶ Exceeding the warranty period ▶ Damage by natural disaster or accident